Shipping & Delivery
SHIPPING RATES
SPAIN
Free delivery on all orders
SWEDEN
Free delivery on all orders over 1500 SEK
Standard delivery charge / 150 SEK
DENMARK & NORWAY
Free delivery on all orders over 2000 SEK
Standard delivery charge / 150 SEK
UNITED KINGDOM
Free delivery on all orders over €200
Standard delivery charge / £20
EUROPEAN UNION
Free delivery on all orders over €200
Standard Delivery Charge / €20
USA & CANADA / REST OF WORLD
Free delivery on all orders over €300
Standard Delivery Charges:
USA and Canada / €30
Rest of the World / €35
PLEASE NOTE THAT THE DELIVERY CHARGES DO NOT INCLUDE IMPORT COSTS THAT MAY BE DUE WHEN THE PACKAGE REACHES THE COUNTRY OF DESTINATION.
FREE SHIPPING
The Wekafore store will sometimes offer a free shipping promotion. When this promotion is offered it will be clearly stated on the Wekafore store site, and will be applied to your order at checkout.
ORDER CONFIRMATION
You will receive an order confirmation by e-mail shortly after placing your order.
SHIPPING CONFIRMATION
Your order will be dispatched within 2 days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel. Please note that during Sale, dispatch time may take up to 5 days.
SHIPPING AND COLLECTING PACKAGES WITHIN SPAIN
Orders within Spain will be shipped with DHL express or MRW and delivered to your address stated in checkout.
SHIPPING AND COLLECTING INTERNATIONAL PACKAGES
International orders will be shipped with Aramex. Once your parcel has been shipped you will receive the Aramex tracking number by email and your parcel can then be tracked on their website. The package will be delivered to the address you have stated as your delivery address. Since Aramex couriers require your signature when delivering the goods, you will have to be present at specified shipping address at the time of the delivery.
During the registration of your the Wekafore store account you will be required to register your personal address information. If you wish us to ship your package to an alternative address please state that address in the checkout process at the Wekafore store. Please note that we cannot deliver to P.O. boxes. Shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches your destination country.
DELIVERY TIME
International orders will be delivered within 2-8 days from day you received the shipping confirmation.
CURRENCIES
The Wekafore store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the USD or EUR into any other currency.
UNCOLLECTED PACKAGES
Shipping costs for uncollected packages will not be paid by the Wekafore store.
RETURNING/EXCHANGING YOUR ORDER
During 14 days from the delivery of your package you may request to exchange or return your order. You must return the Wekafore products to the Wekafore store in perfect condition. The Wekafore products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product. Also, the returns slip that comes with the shipment needs to be completed and enclosed together with the returned products. Returns/Exchanges should be sent to the following address:
WEKAFORE
Box 08001
3-1, Sant Pau 59, El Raval, Barcelona
COSTS FOR RETURN
The Wekafore store is not responsible for shipping costs that may incur regarding the return of a product. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after the Wekafore store receives the returned products. The refund will be made to the credit/debit card you used for the order in question. Please note that additional duties, taxes or any additional charge that may incur will not be refunded by the Wekafore store. Costs for exchanges: Once you have returned the items, the Wekafore store will not make any additional charges for shipping in the case of an exchange. Please note that the Wekafore store will not refund additional duties, taxes, or any additional charges, that may incur. During sale or promotional offers the policy explained above, will apply, except that the Wekafore store will not accept exchanges.